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Diaryrings

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2003-09-12 - 2:13 p.m.

You know you're in trouble when your call starts off with "Let me adjust my hearing aid."

Another call I had today was absolutely stellar. We use SecurIDs to remotely access the network at work. Basically this is just a device with six digital numbers that change once a minute, generating a new random six-digit number each time.

Well, this guy first announced to me that he was having trouble with the "Roman numerals" on his SecurID.

So, I'm thinking he's either got a really old SecurID, or it's really broken.

No.

He just doesn't know what Roman numerals are and thinks that they are the Arabic numerals most of us use on a daily basis.

So that was what his Roman numerals were.

But that was not the dumbest thing.

Tied for dumbest thing in that call was that he could not say "Roman numerals." He tried three times, and each time came up with "Noman rumerals."

I hate these people.

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