Diary of the Red Queen, Mama & Lunatic

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Diaryrings

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2003-09-19 - 10:18 a.m.

OK, I'd just like to point out the following, which should be blatantly obvious.

If you're going to call me for a ticket for a problem with your computer, and you do not have ANY of the following:

  • contact phone number

  • any details on the error message

  • your own username

  • tag number on computer

  • location of computer

  • contact person for computer

...just how exactly do you expect me to be able to help you?

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