Diary of the Red Queen, Mama & Lunatic

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2003-09-29 - 12:31 p.m.

HIM: Hi, I need to get a trouble ticket installed.

ME: thinking Installed? saying OK, what is the problem?

HIM: My phone has been disconnected.

ME: OK, what phone number was that?

HIM: (gives phone number)

ME: (creates ticket) Are there any alternate telephone numbers you can be reached at?

HIM: No. What do you mean?

ME: Are there any phone numbers that the techs can call you at, or any phone numbers of colleagues who can take messages for you?

HIM: No, there are no phones working in this building.

ME: thinking Then how are you calling me? saying OK, so there is no way at all that the local technician can reach you?

HIM: (triumphantly, as people always speak when they want to emphasize a point to a tech) Nope!

ME: OK, the ticket number is XXXXXXX.

HIM: But you can page me.

ME: (kills client)

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