The Chessboard | Diary of the Red Queen, Mama & Lunatic

2003-11-11 - 8:16 a.m.

HIM: I have a problem.

ME: OK... (they always seem to need PERMISSION to "have a problem")

HIM: When I try to open the thing from the web, it stalls out.

ME: (this is going to suck) OK, what thing are you trying to open?

HIM: An Acrobat document. Can't you see my computer?

ME: No, you haven't got the right software on for that.

HIM: What do you mean?

ME: I just. Can't. See your computer.

(We troubleshoot, finally figure out he needs a reinstall.)

ME: I have your phone number as extension one-five-zero-three.

HIM: (tone of shock) No! It's fifteen-oh-three!

ME: OK... And what is the tag number on your computer? (techs need tag numbers to identify which computer it is they are to be working on)

HIM: Oh, where would that be?

ME: It depends. What type of computer is it?

HIM: Can't I just give you the model number?

ME: Unfortunately, that would not be specific enough as there are many of that model in the area.

HIM: It's a Gateway.

ME: (argh) Is there a tag that starts with... (goes through options)

HIM: (finds it finally, gives number)

ME: What is your location?

HIM: Here!

ME: (OH. MY. GOD.) Is there a particular building number?

HIM: What do you need that for?

ME: The onsite tech will need to know your exact location.

HIM: (gives building number, and nothing else)

ME: First floor?

HIM: (tone of "duh") Ye-es!

ME: Is there a particular room, column, cubicle, or office number?

HIM: (tone of "duh") Ye-es! (He does not give any of these numbers)

ME: Could I please have that information?

HIM: (very pissed off that I do not know it off the top of my head) I guess I'll have to go FIND it.

ME: OK...

HIM: (puts me on speakerphone, makes as many crashing noises as possible, gives location information)

Etc...

My Mood:

My Weather:

Places to Go: